Privacy Policy

I. Basic principle

MKI IT SOLUTIONS (ASIA PACIFIC) PTE. LTD. (“MKI-AP” or “we”) recognizes the importance of protecting personal information and specific personal information as a member of the information service industry that handles a lot of information. In order to ensure the protection, we hereby establish our privacy policy as follows, and hereby declare to make our best efforts to handle, manage and maintain personal information and specific personal information appropriately. 

II. Policy on the Protection of Personal Information

1.    We comply with all applicable laws, regulations and guidelines relevant to the protection of personal information, including, but not limited to, the Personal Data Protection Act.

2.    We collect your personal information by proper and fair means, and we properly use and provide your personal information only to the extent necessary to achieve the purpose of use indicated to you.

3.   We take appropriate measures to prevent unauthorized access to personal information, loss, destruction, falsification and leakage of personal information in accordance with our information security policy. If any of those events occurs, we promptly take all necessary measures to correct any of such events.

4.   We have established a contact point to receive your inquiries and complaints concerning our handling of your personal information, and we answer and/or take action to them appropriately and promptly.

Handling of personal information

I. Protection of personal information

We recognize that personal information you provide such as your name, company name, telephone number, and e-mail address is data that should be handled with the utmost care, and we collect, store and use it under rigorous control. 

1. Purpose of use of personal information 

The purposes of use of the personal information we retain are as follows.

(1) To carry out the following concerning our services provided 

  • Providing and information on products and services 
  • Information on various seminars and exhibitions, etc. 
  • Conducting questionnaires such as customer satisfaction surveys 
  • Business contact with business partners 
  • Managing contract fulfillment with business partners 
  • Responding to various inquiries

[Our services provided]

  • Investigation, research, consulting, planning, design, manufacturing, sales, operation and maintenance concerning various software, hardware and systems, etc. related to computers and information communication systems  
  • Data center services, value-added communication services, etc.

(2) To use recruitment process to our applicants

(3) To conduct employment management of employees such as various procedures in the field of social security/tax etc.

(4) To manage shareholder information

2. Restrictions by purpose of use

We use your personal information within the scope necessary to achieve the purpose of use specified at the time of collection. If we use your personal information beyond the scope necessary to achieve the specified purpose of use, we will obtain your consent in advance.

3. Safety management measures

We take necessary and proper measures corresponding to the level of risk to prevent leakage, loss or damage of personal information.

II. Data Protection Officer

Our data protection officer is as follows.

Atsushi Hibino 

Managing Director 

MKI IT SOLUTIONS (ASIA PACIFIC) PTE. LTD.

III. Responding to requests for disclosure, complaints, etc.

If you have a request such as notification of purpose of use, disclosure, correction, addition or deletion of content, suspension of use, erase, suspension of provision to third parties, and complaints, please refer to "Consultation counter for complaints" below.

Consultation counter for complaints :

MKI IT SOLUTIONS (ASIA PACIFIC) PTE. LTD. 

12 Marina View, #31-01 Asia Square Tower 2, Singapore 018961 

Managing Director

Phone: +65-6421-0486

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